Shipping policy
International Shipping
We are currently based in New Zealand and are focused on serving customers within the country. In the future, we plan to expand our services internationally. We apologize for any inconvenience this may cause at the moment.
Shipping costs and times
- Delivery time: Processing time + Transit time
- Processing time: 1 to 2 business days (Monday to Friday)
- Orders cut off time: Monday to Friday: 12:00 PM (GMT+12:00) New Zealand Standard Time (Auckland)
Shipping costs and Transit time:
| Shipping Name | Transit Time | Condition | Charge |
| Standard | 1-3 Business Days | 0.01 NZD to 49.99 NZD | 4.99 NZD |
| Standard | 1-3 Business Days | 50.0 NZD and Above | Free |
Change of Address:
If you need to update your shipping address, please contact us at info@sihaaskin.co.nz or call us at +64 22 167 5068 within 24 hours of placing your order. Please note that we cannot change the shipping address once your order is in transit.
Track Order
You can track your order with the track & trace number that you receive via the shipping confirmation. If you have not received a tracking number within 48 hours, please contact us at info@sihaaskin.co.nz, and we will be happy to help you.
Contact
Email: info@sihaaskin.co.nz
Phone: +64 22 167 5068
Address: 3B Ellerslie Park Road, Ellerslie, Auckland 1051, New Zealand.
Support: Monday to Friday: 09:00 am - 04:00 pm (GMT+12:00) NZST (Auckland)